Returns & Exchanges

At StarShield Smart Paints, we stand behind the durability and performance of our coatings, offering a 30-day window for returns on unopened and unused products. If your project requirements have changed, we are here to ensure you find the perfect solution for your home surfaces.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Ensure all paint cans are securely sealed and placed in their original shipping containers with protective padding to prevent leaks during transit.

3

Ship to StarShield

Affix the provided shipping label to your package and drop it off at any authorized carrier location for inspection at our quality control facility.

4

Receive Your Refund

Once our technicians verify the product remains untinted and factory-sealed, we will process a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing